نوع مقاله : مقاله علمی پژوهشی

نویسنده

• سیدنورالدین رضوی زاده

استادیار گروه علوم ارتباطات، دانشگاه علامه طباطبائی، تهران، ایران

چکیده

این پژوهش به مطالعه دیالکتیک عاطفی در زیست‌جهان دوگانه معاصر می‌پردازد و الگوهای تعاملی و تجربیات احساسی کاربران را در تقاطع فضای فیزیکی و دیجیتال واکاوی می‌کند. روش‌شناسی پژوهش از نوع کیفی است و جامعه موردبررسی را کاربران جوان تهرانی (18 تا 35 سال) تشکیل می‌دهند. نمونه‌ها با استفاده از شیوه نمونه‌گیری هدفمند انتخاب شدند. حجم نمونه با ملاک اشباع نظری 15 نفر تعیین گردید. برای گردآوری داده‌ها از شیوه مصاحبه‌ نیمه ساخت‌یافته استفاده گردید و داده‌ها با بهره‌گیری از روش تحلیل مضمونی مورد تجزیه‌وتحلیل قرار گرفتند. یافته‌های پژوهش آشکار می‌سازد که دوگانگی فضای واقعی-مجازی منجر به شکل‌گیری نوعی شکاف عاطفی می‌شود که در آن، تجربیات احساسی در فضای دیجیتال، علی‌رغم سطحی‌تر و گذراتر بودن، تأثیرات ژرفی بر ساختار روان‌شناختی کاربران می‌گذارند. محدودیت‌های ذاتی ارتباطات دیجیتال، مانند فقدان نشانه‌های غیرکلامی و بازنمایی‌های ایده‌آل‌سازی شده، منجر به پیدایش الگوهای متمایزی از مدیریت عاطفی می‌شود که در آن، کاربران به‌طور فعال از راهبردهای متنوع تنظیم هیجان همچون بازسازی شناختی، سرکوب عواطف منفی و انتخاب موقعیت بهره می‌گیرند. این مطالعه با ارائه چارچوبی نظری برای درک پویایی‌های عاطفی در عصر دیجیتال، پیامدهای روان‌شناختی و اجتماعی زیست در فضای دوگانه را تبیین می‌کند و راهکارهایی برای ارتقای کیفیت تعاملات آنلاین، کاهش آسیب‌های روانی-اجتماعی ناشی از شکاف‌های عاطفی و مقایسه‌های اجتماعی در بستر شبکه‌های مجازی پیشنهاد می‌دهد. دستاوردهای این پژوهش می‌تواند در حوزه‌های روان‌شناسی دیجیتال، مطالعات ارتباطی، سیاست‌گذاری‌های فضای مجازی و برنامه‌ریزی‌های فرهنگی کاربرد داشته باشد.

کلیدواژه‌ها

• "احساسات"
• "فضای مجازی"
• "مدیریت عواطف"
• "روابط اجتماعی"

موضوعات

• مطالعات فضای مجازی و شبکه­‌های اجتماعی

عنوان مقاله [English]

The Emotional Dialectics of a Dual Lifeworld: Analyzing User Interaction Patterns in Virtual Space

نویسنده [English]

• seyed noureddin razavizadeh

Assistant Professor, Department of Journalism, Allameh Tabataba'i University, Tehran, Iran

چکیده [English]

Technological advancements in recent decades have led to the widespread adoption of social media platforms. These platforms have become an integral part of daily life, bringing with them numerous psychological and social implications for users. Social media facilitates broad communication, the sharing of emotions, and the creation of online identities. However, alongside its advantages, this digital space also poses challenges such as loneliness, social anxiety, and psychological isolation. A key focus of this study is the role of social media in the representation and experience of emotions among users. The virtual space allows individuals to manage their emotions; however, this emotional management often entails negative aspects, including limited self-disclosure, contradictions between virtual and real-life behaviors, and the exacerbation of loneliness. Previous research has explored the impact of social media on life satisfaction, examining both its potential to enhance and diminish it. Two key aspects of social media interactions are examined: (1) the opportunities it provides for emotional expression and (2) the limitations caused by the absence of non-verbal cues. This qualitative study investigates how Iranian social media users express, manage, and experience their emotions, alongside identifying the factors contributing to their sense of loneliness.
Extended Abstract:
Literature Review
Prior studies have demonstrated the dual role of social media in users’ lives. On the one hand, it enables faster communication and access to vast information; on the other hand, it may intensify feelings of loneliness and reduce life satisfaction.

Chou and Edge (2012): Their study revealed that observing others' lives on social media can evoke feelings of inadequacy, as social comparisons often lead to decreased life satisfaction.
Nowland et al. (2018): This research examined the relationship between social media use and loneliness, finding that excessive engagement with virtual platforms can reduce the depth of face-to-face connections.
Walther (1996): This study introduced the Hyperpersonal Model of computer-mediated communication (CMC), explaining how the absence of non-verbal cues in virtual interactions can lead to intensified impressions and alter their quality compared to in-person interactions.

Theoretical Framework

Computer-Mediated Communication (CMC) Theory: This theory posits that digital communication lacks non-verbal cues such as body language, eye contact, and vocal tone. Instead, users rely on digital tools like emojis and stickers, which cannot fully replicate the depth of face-to-face interactions (Walther, 1996).
Social Comparison Theory: Proposed by Festinger (1954), this theory suggests that individuals evaluate themselves by comparing their lives and achievements with others. On social media, such comparisons are often skewed, as users tend to share only curated highlights of their lives.
Symbolic Interactionism: Emphasizing the importance of symbols and meanings in social interactions (Blumer, 1969), this theory explains how users utilize digital symbols to convey emotions and identities. However, these symbols are inherently limited and fail to foster profound connections.
Information Overload Theory: This theory explains the psychological effects of receiving an overwhelming volume of information in a short period (Eppler & Mengis, 2004). Continuous exposure to diverse and often conflicting content on social media can result in decision fatigue, stress, and mental exhaustion.
Connection Between Literature, Theories, and the Study: Building upon these theories, this research examines the impact of social media on emotional expression, management, and the emergence of loneliness. The findings suggest that despite its facilitation of communication, social media often fails to fulfill users’ emotional and social needs and can, at times, exacerbate psychological challenges.

Methodology
This qualitative study employs thematic analysis and in-depth interviews. The study population consists of social media users aged 18–35, with a purposive sample of 15 active users. Data were collected through semi-structured interviews and analyzed using thematic analysis. To enhance validity and reliability, member checking (participant feedback) and peer debriefing were employed.
Findings
The findings are categorized into several main themes and sub-themes, each highlighting a distinct aspect of social media’s impact on users' emotions and behaviors.

Purposeful Emotional Representation:

Positive Emotion Sharing: Users share joyful moments to attract attention and enhance their social image.
Selective Self-Disclosure: Negative aspects of life are often concealed to project an idealized self.

Emotional Management in Virtual Spaces:

Anonymity for Negative Expressions: Users often resort to anonymous accounts to express negative emotions freely.
Content Removal After Negative Feedback: Users delete posts that receive unfavorable reactions.

Psychological Effects of Social Media:

Carryover of Virtual Emotions: Emotions experienced online influence real-life moods and interactions.
Superficiality of Virtual Emotions: Emotional expressions in virtual spaces are often transient and lack depth.

Loneliness Among Social Media Users:

Shallow Interactions: Relationships in virtual spaces are often superficial and lack emotional depth.
Upward Social Comparisons: Observing the curated highlights of others’ lives online leads to feelings of inadequacy and negative self-evaluation.
Absence of Embodied Connection: Virtual interactions lack the physical presence and nonverbal cues essential for fulfilling real-life relationships.

Limitations of Virtual Communication:

Inadequate Emotional Expression: The absence of non-verbal cues (e.g., tone, body language) often leads to misunderstandings and emotional ambiguity.
Discussion and Conclusion
This study reveals that while social media facilitates extensive communication, it falls short in addressing users’ deeper emotional needs. Loneliness emerges as a significant psychological consequence, exacerbated by superficial interactions, upward social comparisons, and the lack of embodied connection. Furthermore, strategic emotional management and the inherent limitations of virtual communication contribute to users' psychological isolation.
 

کلیدواژه‌ها [English]

• "Emotions"
• "Virtual Space"
• Emotional Management"
• "Social Relationships"